Professional Services and Support
Our Service
As a system integrator, services plays an important role in our ecosystem. We strive to provide the best services to our customers.
Design & Consultation
We provide consultancy, assessment, consultation and design that aligns with customer business direction and requirement. The overall solution architecture within the pillars of IT infrastructure and services.
- Enterprise Storage and Systems Solutions
- Data Center Readiness Assessment
- Virtualization and Cloud Solutions
- Enterprise Backup, Archive and Recovery Solutions
- Networking and Security Solutions including Penetration Test
- IT Outsourcing and Managed Services,
Professional Services
Our core business revolves around professional services. Our services include;
- Initial Deployment
- Overall project governance
- Project Management
- Technical consulting
- Business process & solution consulting
- Integration services
Support & Maintenance
We provide a cost effective 24/7 Managed Services, Network Operation Center (NOC) and comprehensive support and maintenance package for customer’s peace of mind. Using our 24/7 services desk system, all logs and tickets can be systematically tracked and escalated. Backed with our experience engineer to provide 1st level support and combined with support from our technology partners and principals.
Network Operation Center (NOC) & Demo Center
The NOC oversees network systems to manage servers, data storage, update software and ensure connectivity. While our Demo Center provides an infrastructure for hardware/software demo & testing.
Here are some of the tasks and operations that we can provide with our NOC;
- Updating, troubleshooting, and installing software on systems connected to the network
- Managing IT infrastructure and equipment
- Backing up data and ensuring its accessibility on the network
- Providing antivirus support
- Monitoring firewall and network security software
- Patch management
- Emailing management services
- Network monitoring, including analyzing the health of the network, reporting on performance and network optimization
- Disaster recovery
Let's Start Work Together
Please feel free to contact us. We will get back to you with 1-2 business days. Or just call us now.
- 03-86567181
- info@ultraverge.com.my
- C-5-03, One South Street Mall, Jalan OS, Taman Serdang Perdana 6, 43300, Seri Kembangan, Selangor Darul Ehsan.